FREQUENTLY ASKED QUESTIONS
- How do you say your company's name? This is our most frequently asked question! It is Jut, not Jute. We chose the name Jut Made because the word "jut" means "a point that sticks out, to extend out". We want your messages and our Boards to "stick out" of the crowd of content and images we are bombarded with everyday.
- Do letters come with the Jut Board? Yes! Every Jut Board comes with a Letters Jut Pack which contains 225 characters.
- Do you ship internationally? Unfortunately we do not ship internationally, but check back as we are hoping to in the future!
- Are the Wood Jut Boards made from real wood? No, they are wood-inspired. Due to the cost and weight of real wood, we chose a different material to create our Boards. We wanted to achieve the look of real wood, without it being too pricey.
- What is your return policy? You may return any unused Jut Board in original packaging within 7 days of receiving it. You will need to pay return shipping costs and there may be a 3% restocking fee applied. If you plan on returning your Jut Board or it is damaged due to shipping please contact us first at firstname.lastname@example.org.